Terms & Conditions
1. General Terms
- By accessing and using our website (vipprosmm.com), you agree to comply with these Terms & Conditions.
- We reserve the right to modify these terms at any time without prior notice. Users are responsible for reviewing the terms periodically.
- Any unauthorized access, modification, or misuse of our website is strictly prohibited.
- You must be 18 years or older to use our services.
- Users must provide accurate and complete information during account registration and while using our platform.
2. Account & Usage
- You are responsible for maintaining the security of your account, including passwords and sensitive details.
- Any fraudulent activity or violation of our terms may result in account suspension or termination without prior notice.
- We reserve the right to request KYC verification (PAN card, Aadhaar, etc.) for compliance and security reasons.
- Users must not engage in any unlawful, fraudulent, or deceptive activities while using our platform.
3. Payments & Transactions
- All payments made on our website are final and non-refundable, except as per our refund policy.
- We do not accept payments from unauthorized or third-party sources. Any suspicious transactions may result in account suspension or legal action.
- Users must ensure that they are using legitimate payment methods.
- All transactions are securely processed, and we do not store sensitive payment details.
4. Service Delivery Policy
- Service delivery timeframes vary depending on the type of service requested. While we strive for timely delivery, delays may occur due to unforeseen circumstances.
- Users must provide accurate details when placing an order to avoid delays or order failure.
- If there is an issue with the service delivery, users must contact our support team for resolution.
- We do not guarantee specific results or outcomes from the use of our services.
5. Refund & Cancellation Policy
- Refunds are only applicable in cases where the service is not provided due to technical issues from our side.
- No refunds will be processed to a bank account. Any eligible refunds will be credited as wallet balance in the user's account.
- Orders that have been placed cannot be canceled once processing has started.
- If an order is delayed, users are advised to contact customer support for assistance.
- Chargebacks or payment disputes will result in account suspension and a permanent ban from our platform.
6. Privacy Policy
- We are committed to protecting your personal information and privacy.
- User data, including email, IP address, and payment details, is securely stored and not shared with third parties.
- We do not sell, rent, or disclose user information to any external sources.
- Our platform follows standard security measures to protect against unauthorized access and data breaches.
7. User Responsibilities
- Users must not engage in fraudulent activities, hacking, or any other form of unauthorized access.
- Any misuse of our platform for illegal or unethical purposes will lead to legal action.
- Users agree not to use our website for any prohibited activities as per Indian laws.
8. Legal Compliance
- All transactions and services provided by our platform are subject to Indian laws and regulatory guidelines.
- Any disputes arising from the use of our platform shall be governed by the laws of India and resolved in the courts of India.
9. Limitation of Liability
- We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our platform.
- Users acknowledge that our services are provided on an "as is" basis without any warranties.
10. Customer Support
- Our support team is available during business hours & days (10:00 am to 5:00pm ) to assist users with queries and concerns.
- Any abusive or disrespectful behavior towards our support team will result in account suspension.
By using our website, you agree to these Terms & Conditions.
If you do not agree with any part of these terms, please refrain from using our services.
For further queries, contact us.
Contact Us
📩 Email: [vipprosmm@gmail.com]
💬 Live Chat: Available on our website.
📞 Support Hours: 24/7
For instant solutions, check out our FAQs or reach out to our dedicated team. 🚀
Visit: vipprosmm.com for more details.